Built for Mail-In Service Shops

Stop Answering "Where's My Gun?" Calls

Your customers have $2,000+ builds with 3-month wait times and no way to check status. Give them dealership-style tracking while you stay focused on the work.

Customer self-service portal
Auto SMS & email updates
ATF A&D tracking

No credit card required • Set up in under 10 minutes

Sound familiar?

Phone never stops ringing

"Every phone call takes me away from the shop floor. I'm spending 2 hours a day just telling people their status."

Email inbox overflowing

"I've got 50 unread emails asking 'any update on my build?' And I'm losing track of who I've already responded to."

Angry customers, bad reviews

"I do great work but my reviews mention 'hard to reach' and 'poor communication.' It's killing my reputation."

Give customers the visibility they want

Like tracking a package—but for their firearm. Customers check status on their own, you stay in the shop.

Gun store counter display

24/7 Customer Portal

Customers get a unique tracking link. They can check status anytime—nights, weekends, holidays—without calling you.

Indoor shooting range

Automatic Notifications

When you update a stage, customers get an SMS or email automatically. No more forgetting to send updates.

Gunsmith workbench with AR-15

Photo Updates

Snap a photo from your phone, it shows up on their portal. Customers love seeing visual progress on their build.

ATF bound book and forms

ATF A&D Tracking

Track acquisition and disposition records digitally. Generate reports for ATF inspections with one click.

Tracking #WMG-2847

Remington 700 Cerakote

In Progress

Received

Nov 15, 2024

Disassembly

Nov 18, 2024

Coating

Started Nov 20

Current

Curing

Estimated Nov 22

Ready for Pickup

Estimated Nov 25

Built for high-value, long-lead services

Whether you're coating, building, or customizing—if customers are waiting weeks or months, they need visibility.

Cerakoted AR-15 parts

Cerakote Shops

2-8 week turnarounds, high volume

AK-47 with wood furniture

AK Builders

$1,500-$5,000 builds, 6-18 month waits

Precision rifle bolt action

Precision Rifles

$2,000-$10,000 builds, 8-13 months

CNC milling optic cut on pistol slide

Pistol Customization

Slide milling, 4-8 week turnarounds

Ready to stop playing phone tag?

Set up in under 10 minutes. Start your free trial today and see how much time you get back.

No credit card required • Cancel anytime